Emergency Repairs – Ray White Office Policy
Should an urgent maintenance repair become apparent after Ray White South Morang’s office hours (being 9:00am – 5:00pm Monday- Friday ) please call the office on 9404-1222 and leave a message on our after hours service so we can action the necessary repairs first thing the following business day and please email your Property Manager.
For any general maintenance, please email your property manager and they will get in contact with you as soon as possible. No general maintenance will be attended to after hours.
Maintenance will be attended to in a timely manner. If parts need to be ordered, these may not be available on a weekend or a public holiday and therefore a small delay may occur with completing the maintenance.
If a repair is identified as renter misuse or damage, the rental provider reserves the right to pass on the invoice for payment. This invoice will be issued by Ray White South Morang and payable within 14 days on invoice.
Anything on this list is legally defined as an urgent repair:
EMERGENCY REPAIRS TRADE CONTACTS
Electrician – CLG Electrics 0402 140 955
Plumber – Lloyd Plumbing 0419 107 151
Locksmith – Locks Unlimited 0411 493 550
Contact numbers for Extreme Emergencies:
SES can promptly come out to make an extreme emergency repair temporarily safe as they are available 24/7. You also have the right to contact other qualified tradespeople should the need arise.